Case study · 2024, present

Branding, website and digital strategy for the only 3PL exclusively dedicated to moving stone.

First Class Freight is a third-party logistics company built around one specialty, the safe, on-time transportation of granite slabs, marble and other stone materials. We were brought on to build the brand from the ground up: identity, website, social presence, and an always-on digital campaign engine, all pointed at two audiences at once, the flatbed carriers FCF wants in its network, and the suppliers shipping stone.

Client
First Class Freight
Sector
3PL · Stone-materials logistics
Scope
Brand · Web · Social · Ads
HQ
Chicago, IL
FIRST CLASS FREIGHT
Accurate · Efficient · Secure
01 · The brief

Build the brand for the only logistics provider that moves nothing but stone, and the lead engine to fill its trucks.

Stone is one of the hardest things in freight to move well. A single granite slab can weigh over 1,000 pounds. It has to ride on a flatbed, secured by a driver who has hauled it before, and arrive without a chip, because a chip is the whole order. Most general brokers will quote that load. Almost none of them specialize.

First Class Freight saw the gap. The brief to us was equally specific: stand them up as the recognized stone-materials 3PL, a brand granite distributors trust on first contact and flatbed owner-operators sign up to drive for, and build the lead-generation surfaces (website, social, paid) to back the positioning up.

“We don’t just move stone, we move businesses forward.”
Brand positioning, FCF
02 · Goals

Make FCF the obvious choice for the people who move stone, and the people who ship it.

01

Own the niche

Position FCF as the default 3PL the moment someone in the stone industry searches for freight, by category, not by company name.

02

Recruit carriers first

The first 60 days of marketing target flatbed carriers with 10+ trucks. The network has to exist before the lead generation does.

03

Generate shipper leads

A clean inquiry path for granite distributors, fabricators, and importers, fast response, no friction, no jargon.

04

Look like the safe pick

Every surface, site, LinkedIn, ads, has to read as the careful, professional partner you trust with a $20k slab.

03 · What we shipped

Nine deliverables, one connected program.

01

Brand identity

The FCF stencil wordmark, the rock & road graphic vocabulary, the navy + electric-blue + stone-white palette and a mini style guide team-wide.

02

Logo system

Primary FCF mark with three color applications, knockout on navy, blue on light, mono on photography, plus the full lockup with descender.

03

Typography pairing

Godber as the technical display face for headlines, paired with Inter for UI and body. One serif-free system, top to bottom.

04

MVP website

Five-to-seven page site with a Carrier Application form (FMCSA Safer verification) and a Shipper Inquiry form (Excel + Zapier).

05

Social profile kit

Company and CEO LinkedIn set-ups, Instagram & Facebook covers, profile imagery, consistent identity across five accounts.

06

Content templates

A ten-template social system covering recruitment posts, quotes, CEO carousels, and visual story openers, production-ready in Canva.

07

Paid-media program

Google Search, Display and YouTube ads scoped to carrier recruitment first, retargeting shippers from week six onward.

08

Email + business cards

Standardized email signatures and print-ready business-card templates for the whole team.

09

Phase roadmap

Twelve weeks mapped from brand finalization through to ad-campaign scaling, every deliverable owned, every dependency dated.

04 · The mark

Three letters, one module. A wordmark you can read from a smartboard or a side-view mirror.

The wordmark is a stencil, three letters built from a single rectangular module, the negative space between strokes doing as much work as the strokes themselves. “F · C · F” reads the company name out the moment your eye lands on it, and the two center breaks accent in electric blue against a navy wash.

Primary · Knockout · Blue accent
01 / 01 · Primary
05 · Palette

A finance navy. A logistics blue. The white of cut stone.

Two blues do all the heavy lifting, a confidence-building deep navy as the surface, and an electric mid-blue as the accent that lights up the wordmark and the CTAs. No greens, no warm tones, this is a category that earns its trust by looking calm.

Surface · trust
Navy Hold
#15213A
Accent · CTA
Electric Blue
#185AD5
Type · contrast
Asphalt
#1A1A1A
Surface · light
Slab Stone
#E7EBEA
Secondary · meta
Quarry Gray
#8A8F95
Background · clean
Paper
#FFFFFF
06 · Logo system

One mark, three voices.

The wordmark is built to flex without ever stopping being itself: a knockout on the navy hero plate, the same shape painted blue on a stone-white plate for B2B documents, and a mono lock-up for letterheads, emails, and the corner of a LinkedIn cover.

FIRST CLASS FREIGHT
A · Primary · Navy plate
FIRST CLASS FREIGHT
B · Light · Blue on stone
FIRST CLASS FREIGHT
C · Mono · Over imagery
07 · Typography

Godber for the brand. Inter for everything else.

Godber is a geometric display face cut from rounded rectangles, almost the same module the wordmark is built from. It does the headlines, the campaign quotes, the section openers. Inter handles UI, body, captions and forms.

Display · Godber
Aa
ABCDEFGHIJKLMN
OPQRSTUVWXYZ
0123456789 · & ?
Used for: H1 · campaign quotes · the wordmark · numerals.
Weight: Regular (single weight).
Tracking: 0 for body, +0.18em for caps.
Body · Inter
Aa
Bold · 700 for emphasis
Semibold · 600 for labels and CTAs
Regular · 400 for body and forms
Used for: H2–H6 · body · UI labels · forms · captions.
Variable; ships in three working weights.
Scale · 5 steps
H1 · 64
The most reliable 3PL for granite slabs.
H2 · 44
The most reliable 3PL for granite slabs.
H3 · 28
The most reliable 3PL for granite slabs.
Body · 17
The most reliable 3PL for granite slabs.
Label · 12 · UPPER · 0.18em
The most reliable 3PL for granite slabs.
08 · Brand elements

Rocks and roads.

Two motifs do the supporting work across every surface. Irregular rock silhouettes, three of them, drawn from a single brand kit, stand in for the cargo. A rounded “road” arch, lifted from the wordmark’s own curvature, frames headlines, cuts across covers, and pulls the eye toward the CTAs.

Rock · 01
Rock · 02
Rock · 03
Road · Arch
We don’t just move stone.
09 · Audience

Two audiences. One brand. Different inboxes.

Every visual decision sits on the same wordmark, but the surfaces split the audience clearly, recruitment for drivers leans bold and electric, lead generation for shippers leans navy and quiet.

A · Primary

Carriers

Flatbed truck operators & fleet owners
  • Specialized flatbed carriers with 10+ trucks
  • Experience hauling oversized, fragile loads
  • Want consistent, high-paying lanes and quick pay
  • Hate brokers with slow comms or surprise claims
Channels
LinkedIn Facebook Google Ads YouTube Ads Direct outreach
B · Primary

Shippers

Stone distributors, fabricators, importers
  • Granite & marble distributors and retailers
  • Construction & stone-products manufacturers
  • Need on-time, damage-free delivery they can plan around
  • Want a single transparent point of contact
Channels
LinkedIn Google Search Retargeting SEO Case studies
C · Secondary

Decision-makers

Brokers, logistics managers, 3PL partners
  • 3PL companies looking for niche carrier supply
  • Freight brokers handling stone overflow
  • Logistics managers at large suppliers
  • A long tail of partnership opportunities
Channels
CEO LinkedIn Industry events Email outreach Podcasts
10 · Social system

A content engine, not a content service.

Ten Canva-ready templates cover the first quarter of social. The system splits cleanly: bold electric-blue plates for announcements and CTAs, dark plates for quotes and CEO posts, stone-white plates for thought leadership and reusable carousels. Two posts a week across LinkedIn, Instagram and Facebook.

Carrier recruitment template
Carrier recruitment
photo · navy
Join our carrier network template
Join our carrier network
blue plate
CEO quote template
CEO quote
navy + blue
Stone fact carousel template
Stone fact carousel
blue · brand
Content series opener template
Content series opener
big-mark
Thought leadership template
Thought leadership
stone · shapes
Meet the team template
Meet-the-team
photo grid
Big shapes split template
Big-shapes split
dark · accent
Industry tip template
Industry tip
stone · arrow
Cadence
2 / wk
Per profile
LinkedIn
Company + CEO
Instagram
Company
Facebook
Company
1–2 / mo
Short-form video
11 · LinkedIn cover

Identity, end-to-end.

LinkedIn is the company’s primary B2B channel, both for the company page recruiting carriers and for the CEO’s personal account building thought-leadership. The cover lays the system out in one breath: navy plate, blue grid backdrop, three brand promises ranged right.

First Class Freight LinkedIn cover, Accurate. Efficient. Secure.
Accurate.
Every load weighed, every lane planned, every claim avoided.
Efficient.
On-time pickup. On-time delivery. Driver settled inside seven days.
Secure.
Specialized flatbed equipment, vetted drivers, fully insured loads.
12 · Website MVP

Five pages, two jobs to be done.

The MVP is an SEO-optimized 5–7 page site built on ReadyCMS. Carriers get an application form wired into Safer.com for automated verification; shippers get a friction-free inquiry form that lands in Excel via Zapier.

firstclassfreight.com
Get a quote
3PL · Stone materials

The most reliable 3PL for granite slabs.

Specialized flatbed carriers. Vetted via FMCSA Safer. Quoted, dispatched and delivered without a chip.

Apply to drive
Request a quote
Accurate
Lane-planned, weighed, scheduled.
Efficient
Quote → dispatch in under one hour.
Secure
Vetted carriers, fully insured.
01
Home

“The most reliable 3PL for granite slabs.” Hero, three promises, two CTAs.

↗ Apply / Get a quote
02
Carriers

Application form with Safer.com auto-verification. Pay terms upfront, lane map below.

↗ Apply to drive
03
Shippers

Inquiry form pre-filling lane, weight class, slab count. Response inside one hour.

↗ Request a quote
04
About

The why, built by stone-industry veterans, not generalists. Team grid + founding story.

↗ Meet the team
05
Contact

Direct dispatch line, after-hours email, HQ address. No contact-form-only black hole.

↗ Talk to dispatch
13 · Roadmap

Twelve weeks, four phases.

A phased plan that gets the brand and the MVP site live inside six weeks, then layers organic social, paid campaigns, and finally optimization on top, without ever stopping shipping new content.

Phase 1
Weeks 1 – 6

Branding & MVP website

Logo, identity, brand guide. ReadyCMS site with Carrier + Shipper forms. SEO on. Social profiles set up across LinkedIn, Instagram and Facebook.

Phase 2
Weeks 4 – 8

Organic social launch

Company and CEO LinkedIn live. Two posts per week per profile. Content split: carrier recruitment lead, CEO thought-leadership underneath.

Phase 3
Weeks 6 – 12

Google & YouTube campaigns

Search & Display ads pointed at flatbed-carrier intent. YouTube recruitment film. Retargeting on shippers from the website.

Phase 4
Weeks 12 +

Optimization & growth

Shipper lead-gen turned up. UX tightening on the site. Video case-studies. Industry partner outreach. Monthly KPI review.

Wk
12+
14 · The investment

One-time build of €1,850. Monthly engine of €1,350.

Scoped as a one-time build plus a small monthly retainer to keep the engine running, the kind of cadence a young 3PL can actually carry through the first year of growth.

Item
One-time
Monthly
Branding & logo system
€600
,
Website · ReadyCMS · 5–7 pages
€1,250
€50/mo
Company social management
,
€700/mo + 10%
CEO personal-brand social
,
€300/mo
Google & YouTube ads management
,
€300/mo + 10%
Total
€1,850
€1,350/mo
Prices net of VAT · 20% launch discount applied · ad-budget fees pass through to the platform
15 · What success looks like

Brand live in six weeks. Carriers applying in eight. Shippers retargeted in twelve.

The brand goes live alongside the carrier-recruitment campaign in week 6. From there, success is measured weekly, applications, qualified shipper inquiries, and engagement on LinkedIn.

1st
Specialized stone 3PL brand
A category-defining identity in a niche dominated by generalists.
5+
Social accounts launched
Company + CEO presence across LinkedIn, Instagram and Facebook.
5–7
Page MVP, live in 6 weeks
Carrier + Shipper lead capture from day one of launch.
12 wk
Phased roadmap to scale
Brand to ads to optimization, with measurable gates at every stage.
In closing

A brand built like a flatbed haul, careful, specialized, and pointed in exactly one direction.

Branding, website, social presence, and a measurable ad program, built so a granite distributor recognizes FCF the first time they see it, and a flatbed carrier applies the second time.

Brand identity Logo system Brand guidelines Website (ReadyCMS) Social media Content design Google & YouTube ads Email signatures Roadmapping
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