Paid Media · Case Study
AlekPharm logo

From 0.75x to 3.73x ROAS — without lifting the budget cap.

AlekPharm is a pharma e-commerce brand. In 6 months we restructured their Google Ads and Meta campaigns from near-zero return to a 3.73x ROAS and +584.5% conversion value — while spend grew by only 38%.

Google Ads ROAS Google Ads
3.73x
Return on Ad Spend
0x Starting point 5x
Break-even (1.0x)
0.75x 3.73x +2.98x
3.73x
Google ROAS
+584.5%
Conversion value
+23.4%
Conversions
+37.4%
Meta purchases
−34.9%
Cost per purchase
6 + 6 mo
Engagement period
01 · Context

A pharma brand spending on ads — but losing money on every click.

Before Creative Brackets, AlekPharm's Google Ads were running at 0.75x ROAS. For every euro spent, they were getting back 75 cents.

AlekPharm operates a direct-to-consumer e-commerce shop selling supplements, cosmetics, and OTC products. They had Google Ads and Meta campaigns running but with no coherent structure — broad match keywords, no negative keyword lists, underoptimised bidding strategies, and no conversion tracking aligned to actual revenue.

"Every ad click was costing us more than it returned. We knew something was wrong but couldn't pinpoint it."
02 · Challenge

Three problems compounding each other.

The account wasn't just underperforming — it was structured in a way that made improvement difficult.

01
No revenue-aligned tracking

Conversion events were firing on page views and micro-engagements, not actual purchases. Google was optimising for the wrong signal.

02
Keyword cannibalisation

Multiple ad groups were bidding against each other. Budget was being consumed by broad match terms with no commercial intent.

03
No audience segmentation on Meta

Meta campaigns were running without proper funnel separation — cold audiences and warm retargeting were mixed in the same ad sets.

03 · What we did

A full account restructure, not a tweak.

We didn't adjust bids. We rebuilt the account from the tracking layer up.

01
Revenue tracking audit

Rebuilt conversion tracking via Google Tag Manager to fire only on confirmed purchase events with accurate revenue values passed.

02
Campaign restructure

Collapsed 14 overlapping ad groups into 6 tightly themed campaigns aligned to product category and intent stage.

03
Negative keyword architecture

Built a 400+ negative keyword list to eliminate non-converting traffic and stop budget bleed from informational queries.

04
Smart Bidding migration

Migrated from Manual CPC to Target ROAS bidding once clean conversion data was established. Let the algorithm work with real signals.

05
Meta funnel separation

Separated cold acquisition from retargeting. Built a three-stage funnel: awareness, consideration, and purchase — with distinct creatives per stage.

06
Creative refresh

Replaced generic product images with outcome-focused ad copy and visuals. Tested 3 creative directions per funnel stage.

07
Monthly performance reviews

Established a monthly reporting cadence with clear KPIs — ROAS, CPP, conversion rate — linked directly to ad spend decisions.

Timeline
Results shown are from months 7–12 vs. months 1–6. First 6 months: account audit, tracking rebuild, structural changes. Second 6 months: optimisation and scale.
04 · Google Ads results

+584.5% conversion value. Same platform, rebuilt from scratch.

Comparing the first 6 months (pre-restructure) against the second 6 months (post-restructure).

Ad spend vs. conversion valueGoogle Ads

6-month period comparison — before and after account restructure

Ad spend Conversion value
€5,023
Spend
€3,779
Conv. value
Before
Months 1–6
€6,943
Spend
€25,865
Conv. value
After
Months 7–12
+584.5% conversion value
Google Ads6-month comparison · Google Ads
Metric
Before
After
Change
Ad spend
€5,022.62
€6,942.96
+38.2%
Conversion value
€3,779.01
€25,864.76
+584.5%
ROAS
0.75x
3.73x
+2.98x
Conversions
3,779
4,663
+23.4%
!How to read this

"Conversions" in Google Ads are counted per transaction line item — a customer buying 3 products registers as 3 conversions. This is why the conversion count and purchase count differ between Google and Meta.

Conversion value reflects the actual revenue passed to Google from completed purchase events. Before the restructure, this tracking was broken — the 0.75x figure is a conservative estimate based on available data.

05 · Meta results

+37.4% more purchases. −34.9% lower cost per purchase.

Comparing the same 6-month periods across Meta (Facebook + Instagram) campaigns.

Purchases & cost per purchaseMeta

6-month period comparison — before and after funnel restructure

Purchases+37.4%
318
Before
437
After
Cost per purchase−34.9%
$5.21
Before
$3.39
After
Meta6-month comparison · Meta
Metric
Before
After
Change
Ad spend
$1,655.60
$1,482.61
−10.5%
Purchases
318
437
+37.4%
Cost per purchase
$5.21
$3.39
−34.9%
ROAS
Not tracked
iWhy no Meta ROAS?

AlekPharm's Meta pixel was not configured to pass purchase values — only purchase events were tracked. This is common on older Meta setups where the pixel fires on 'Purchase' but the value parameter is empty.

We flagged this during the audit. A full Meta Conversions API integration was scoped for phase 2. Purchase count and CPP are the reliable metrics here.

06 · Outcome

The account now funds itself — and then some.

After 12 months, AlekPharm's combined paid media operation moved from a cost centre to a measurable growth driver. The 3.73x Google ROAS means every €1 spent returns €3.73 in tracked revenue.

On Meta, they're acquiring customers at 34.9% lower cost while volume increased by 37.4%. The structural improvements — tracking, segmentation, creative — compound over time.

3.73x
Google ROAS

Up from 0.75x at the start of engagement

+584.5%
Conversion value

Google Ads revenue tracked, period-on-period

+37.4%
Meta purchases

More purchases at lower cost, same budget window

−34.9%
Cost per purchase

Meta cost per purchase, before vs. after

Ready to fix your paid media?

We audit, restructure, and scale. No retainer lock-in.

If your Google Ads or Meta campaigns aren't returning what they should, the problem is almost always structural. We find it, fix it, and hand you the keys.

Services delivered
Google Ads Meta Ads Conversion tracking Campaign restructure Smart Bidding Creative strategy Funnel architecture Performance reporting
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