Email and SMS marketing for eCommerce

Digital Marketing / Email & SMS

Email & SMS retention that increases LTV

Retention is the fastest way to improve profit without increasing ad spend. We build lifecycle flows, segmentation, and campaign calendars that support repeat purchases - and give your team a system you can run consistently.

Back to the hub: Digital Marketing. Siblings: eCommerce marketing and CRO. Related: Conversion Tracking. Proof: Case Studies.

What we build (flows + segmentation + offer rhythm)

The goal is a retention engine: automated flows that capture intent, campaigns that support merchandising, and reporting that shows what to improve next.

  • Always-on automation

    Lifecycle flows

    Welcome, browse abandon, cart abandon, post-purchase, winback - built around your products, margins, and repeat purchase patterns.

    eCommerce audit Case Studies

  • Context-driven messaging

    Segmentation that matters

    New vs returning, category affinity, AOV tiers, LTV cohorts - so messages match customer context.

    eCommerce marketing CRO

  • Cadence you can run

    Offer & campaign calendar

    Promo strategy and cadence that supports inventory and protects brand trust (no constant discounting).

    System strategy Proof

  • Real signal, real wins

    Measurement & deliverability

    Clean list health, attribution expectations, and tracking alignment so "wins" are real.

    Conversion Tracking Audit-first

CRO, Conversion Tracking, Email & SMS, Landing Pages, Offer Strategy, Growth Partnership

Email & SMS - Packages

Build retention fundamentals. Then optimize monthly.

We typically start by fixing the essentials (flows, segmentation, hygiene), then move into continuous optimization. If you want a fast read on your growth bottlenecks, start with the eCommerce audit.

What you get Setup & Foundation Monthly Retention Program
Best for Brands without a strong flow foundation Brands ready to improve performance month-to-month
Core outputs Flows + segmentation plan + quick wins Campaign calendar + testing backlog + reporting cadence
Next step Request audit Book a discovery call

Proof

Case studies

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Design & UX

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